Frequently Asked Questions
- Frequently Asked Questions
Nirogamonline.com. Who are you?
Founded in the year 2002, We at "Nirogam India Pvt. Ltd." are renowned for retailing, supplying and exporting Ayurvedic Herbal Products. Our Organic products and herbal supplements have gained huge appreciation in India and the worldwide markets including those of the USA and UK.
Where are you located?
We are physically present in Faridabad, Haryana.
Our address is:-
Nirogam India Pvt. Ltd. F - 32, 33 & 34, 1st Floor, DLF Centre Point,
Sector -11, Main Mathura Road, Faridabad, Haryana - 121006 (INDIA)
I am anxious. Can these products cure diseases or ailments?
We do not claim to treat or cure diseases. However, by using our herbal products, the users can enjoy the benefits of the Indian traditional system of healing, Ayurveda. Please see the Disclaimer for more information.
I am cautious. Are there any side effects to the products sold on this website?
All products sold on this website are organic, herbal and natural. There are no known side effects to them. However, some herbs are found to cause minor and harmless reactions. If you are allergic to any substance, you can use our Contact Us Form to request for ingredient information.
I am doubtful. How can I know if a Nirogam product is suitable for my ailment?
We will guide you to our level best in your health problem. You can always Email us or use our Contact Us Form for more information on our products.
How can I contact you? It's urgent!
If you wish immediate advice or guidance on any product you may write to us at email@example.com OR firstname.lastname@example.org (10:00 am to 6:00 pm, Monday to Saturday, except National & Gazetted Holidays)
I want to buy. How can I place an order?
You can place orders on this store or Facebook Shop.
Personal information. Is it secure with Nirogam?
Please refer to our Terms and Conditions.
Times are changing. How can I remove my personal information with Nirogam?
Please refer to the “Correct or Remove Personal Information” section given under the Terms and Conditions.
I am dissatisfied. What if I am not happy with your product?
If you are not happy with the product, you can return the product within 15 days with the unused portion, and receive a refund back. The refund will be sent on the receipt of the product back in our premises. The refund will reach you in 10-15 working days henceforth. No refunds will be offered in case the product is purchased in a deal/offer/discount/promotion etc.
What if my discount coupon code is not working or showing invalid?
One single user can use one coupon for 1 time only. . Please check if you have used it earlier. If you have any special price product (which is already offered at a lesser price than MRP), then your coupon will not work. Remove the special price product(s) from the cart and press "Apply Coupon". For further assistance or query write to us at email@example.com OR firstname.lastname@example.org
I am having second thoughts.How can I cancel my order?
For cancellation, please see the Refund Policy.
Loved you guys. How can I connect with Nirogam?
1. We are present at Facebook: www.facebook.com/nirogam
2. Nirogam has a trending space on Instagram (https://www.instagram.com/nirogamayurveda/) as well where you can also enjoy our daily posts.
3. You can find us at Twitter, www.twitter.com/Nirogam for formal communications.
4. Don't miss our health blog, blog.nirogam.com.
5. You may subscribe to our Free Newsletters from the bottom of the home page.
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