30 Days Money Back Policy

30 Days Money Back Policy

Last Updated: May 26, 2026

At Nirogam, we want our customers to feel confident while trying our Ayurvedic wellness products. To support this, we offer a 30 Days Money Back Policy on eligible products purchased directly from our official websites.

This policy applies to purchases made online from: www.nirogamonline.com

1. Applicability

  • This Money Back Policy applies only to eligible Nirogam products purchased directly from our official websites.

  • This policy is not applicable to Nutritional Foods.
  • Products purchased from third-party marketplaces, resellers, distributors, offline sellers, or any other website are not covered under this policy.

2. Scope of Money Back Claim 

  • Customers can claim a refund on their full order within 30 days from the date of purchase.
  • This is a “No Questions Asked” Money Back Policy. Customers do not need to provide a detailed reason for claiming the refund.
  • If a customer is not satisfied with their purchase, they may request a refund within the eligible 30-day period.

  • The Money Back Policy applies to the full eligible order value paid by the customer and is not limited to one unit or one product only.

3. How to Claim the Money Back Policy

  • To claim the Money Back Policy, customers must contact Nirogam support or submit the prescribed refund request form within the eligible period.
  • Customers may be asked to provide:

    • Order number

    • Registered email address

    • Product name

    • Date of purchase

    • Original order confirmation, if required

  • Customers may voluntarily share feedback or a reason for the refund request, but it is not mandatory under the No Questions Asked Money Back Policy.

  • Claims will be reviewed only after the required details are submitted.

4. Refund Amount

  • The maximum refund amount will not exceed the actual amount paid by the customer for the eligible order.

  • Shipping charges, processing fees, payment gateway charges, taxes, duties, customs charges, or any other additional charges may not be refundable unless specifically approved by Nirogam.

5. Refund Method and Timeline

  • Approved refunds will be processed to the original payment source used at the time of purchase wherever possible.
  • Refunds are usually processed within 14 working days after successful submission and approval of the request.
  • The final credit may take additional time depending on the customer’s bank, card provider, payment gateway, or payment method.

6. Claim Limit

  • The Money Back Policy can be claimed once per eligible order within the 30-day period.
  • This policy applies to the full eligible order value paid by the customer and is not limited to one unit or one product only.

  • Nirogam reserves the right to reject claims in cases of suspected misuse, repeated abuse, reseller activity, bulk purchase misuse, false information, or fraudulent behavior.

7. Products and Orders Not Covered

The Money Back Policy will not apply to:

  • Nutritional Foods

  • Products in powder or liquid form

  • Orders containing powders or liquids

  • Products purchased from third-party sellers, marketplaces, resellers, distributors, offline sellers, or any other website

  • Orders where the customer is unable to provide valid purchase details

  • Claims made after 30 days from the date of purchase

  • Bulk purchases, reseller purchases, or suspected misuse cases

  • Products purchased under special offers, clearance sales, or final sale promotions, unless specifically mentioned otherwise

  • Orders where the parcel is intercepted, held, delayed, or not cleared by customs at the destination country

  • This Money Back Policy is applicable only to eligible products in tablet and capsule form, purchased directly from Nirogam’s official website.

  • For international orders, customs clearance, import permissions, duties, taxes, and related requirements are the sole responsibility of the consignee/customer. Nirogam will not be responsible for refund claims under this policy if the parcel is held, delayed, rejected, or not cleared by customs at the destination.

8. Important Product Disclaimer

  • Ayurvedic wellness products may work differently for every person. Results may vary depending on body type, diet, lifestyle, age, consistency of use, health condition, and existing medication.

  • This policy is created to reduce customer risk, but it does not guarantee a specific health result.

9. Misuse of Policy

  • Nirogam reserves the right to reject any claim if misuse, false information, repeated abuse, reseller activity, or fraudulent behavior is suspected.

  • Nirogam may also take appropriate legal action in case of suspected misuse of the Money Back Policy.

10. Right to Modify or Withdraw

  • Nirogam reserves the right to modify, suspend, or withdraw the Money Back Policy at any time without prior notice.

  • Products may also be available for sale without the Money Back Policy, depending on the offer, product category, or promotional condition.

11. Jurisdiction

  • Any dispute related to this Money Back Policy shall be subject to the jurisdiction of the courts at Gurugram, Haryana, India.

12. Contact Us

For Money Back Policy claims or questions, contact us at:

Email: globalsupport@nirogam.in
 Website: www.nirogamonline.com