Terms & Conditions

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Last Updated: March 7, 2025

1. Introduction

Welcome to NirogamOnline.com ("Website", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of NirogamOnline.com, including any content, functionality, and services offered on or through the Website.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our Website.

2. Definitions

• "Services" refers to all services, content, features, and products available on or through NirogamOnline.com.
• "User", "You", or "Your" refers to the individual accessing or using the Website and Services.
• "Content" refers to all information, text, images, data, links, software, or other material that is displayed, offered, or otherwise made available through the Services.

3. Eligibility

You must be at least 18 years of age to access or use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

4. User Accounts and security

To access certain features of the Website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

5. Products and Services

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions, images, pricing, or other content available on the Website is accurate, complete, reliable, current, or error-free.

All products displayed on our Website are subject to availability. We reserve the right to discontinue any product at any time.

6. Orders and Delivery

6.1 Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order for any reason.

6.2 Delivery

We will make reasonable efforts to deliver products within the estimated delivery time. However, we shall not be liable for any delays in delivery.

6.3 Shipping and Handling

Shipping and handling charges are additional unless otherwise expressly indicated at the time of sale.

7. Return and Refund Policy

Once opened, we can't resell our products. Hence, we are unable to accept returns of our products.

Upon receipt of the returned product, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within 7-10 business days.

8. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by us, our licensors, or other providers of such material and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

9. User Content

• You are solely responsible for any content you submit, post, transmit, or share on the Website ("User Content").
• By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

10. Prohibited Uses

You agree not to:

• Use the Website in any way that violates any applicable federal, state, local, or international law or regulation
• Impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website
• Use the Website for any purpose that is unlawful or prohibited by these Terms

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. GDPR : 

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

If NIROGAM is not able to provide access to some aspect of a customer's personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney-client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.

Customers have the right to request that inaccurate or incomplete information be amended as appropriate, by contacting NIROGAM as described above. NIROGAM will promptly correct such personal information.