Money Back Policy

Nirogam India Private Limited (hereinafter referred to as, “Nirogam”) has introduced an Online No Questions Asked Money Back Policy Scheme for the customers who make online purchase of the products of Nirogam directly from the website www.nirogam.com or www.nirogamonline.com.The following terms and conditions are applicable to customers availing the Nirogam Online No Questions Asked Money Back Policy Scheme (hereinafter referred to as MBP):

• The MBP offer is valid on the purchases made from 3rd July of 2021 onwards till the expiry of the scheme.
• The MBP offer is valid only on the products bought online exclusively from the websites www.nirogam.com and/or www.nirogamonline.com after the commencement of the offer period.
• The MBP offer is valid for customers irrespective of their territorial locations provided the purchases have been made online through the aforementioned websites.
• The MBP offer can be availed any time within a period of 6 (six) months from the date of purchase of the Nirogam product online through the aforementioned websites.
• In order to avail the MBP offer, a customer can apply online any time within a period of 6 (six) months from the date of purchase of the Nirogam product(s) through the website being www.nirogam.com by filling the return form.
• No claim under the MBP offer will be accepted if the customer fails to apply online through the prescribed return form within the period of 6 (six) months from the date of purchase.
• The amount payable under the MBP offer will be refunded to the original payment source of the customer within 14 (fourteen) days from the date of submission of the online return form. However, in case of delay beyond the period of 14 days for any reason whatsoever, the customer is precluded from raising any claim against Nirogam for interest or compensation.
• The maximum amount available for refund under the MBP offer will never at any time be more than the actual amount paid by the customer at the time of purchase of the product for which refund is being sought. 
• Nirogam will not be liable to refund any processing fees or gateway charges paid by the customer at the time of purchase.
• The MBP offer can be claimed only once per customer.
• The MBP offer can be claimed for maximum of one unit per product type e.g. if a customer buys 3 units of ‘Supplement A’, he/she can claim the MBP for one unit only.
• Nirogam reserves its right to withdraw the MBP offer at any point of time without any prior notice.
• The transactions under the MBP offer are subject to the jurisdiction of courts at Gurugram, Haryana, India.
• All the products of Nirogam are also available for sale without the MBP offer.
• Nirogam reserves the right to initiate appropriate legal proceedings against the customer if it suspects any misuse of the MBP offer.